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The psychology behind lines

Friday, October 19, 2012 - 00:59 Martin Bureau/AFP/Getty Images Customers queue up to purchase Apple's new iPhone 5 smartphone outside an Apple store, before its opening, on September 21, 2012 in Paris. We've all spent endless hours waiting in lines. What's the science behind it and how has the process changed? Sales, holiday shopping, rush hour traffic -- we've all spent countless hours of our lives stuck in lines. But there's actually a science behind lining up -- part physics, part psychology. Dick Larson , director of the Center for Engineering Systems Fundamentals at Massachusetts Institute of Technology, says q ueueing theory has its roots in a Danish engineer named A.K. Erlang . He developed the science when trying to figure out the maximum profit a telephone company could make. About 50 years ago, the psychology of queueing was born. How has the process of waiting for a product or service changed in the last few decades? "I'm old enough to remember -- when I had to get cash, I had ...

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South Korea mall says 'Hello shopper, nice to see you'

Wednesday, October 10, 2012 - 04:36 Chung Sung-Jun/Getty Images People walk through a mall in Seoul's Gangnam District in Seoul, South Korea. Here's an idea: Put kiosks throughout a mall armed with facial recognition cameras that figure out a shopper's gender and age. The Wall Street Journal says it's happening now at the International Finance Center Mall in Seoul, South Korea. The system then makes shopping recommendations and will soon generate customized ads. The demographic data is being gathered, but the company involved says there's no personal information. Chester Wisniewski, at the online security firm Sophos, "The creepy factor to it all is that the technology being used isn’t really all that different than the technology that could be used to more pinpoint who you actually are or potentially record you." He says it's not much a leap between tech that recognizes you in the mall to tech that links that with your social media profile. Which is happening now in the U.S. although ...

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China's Foxconn worker riot and Iran's shadow Internet

Tuesday, September 25, 2012 - 03:02 MIKE CLARKE/AFP/Getty Images A group of protestors from SACOM (Students and Scholars Against Corporate Misbehaviour) demonstrate outside the Foxconn annual general meeting (AGM) in Hong Kong on May 18, 2011. With all this information technology at our disposal, it's striking how getting to the truth of a matter can still be so tough. Two tech stories from opposite sides of the world today remind us how even in 2012 the flow of information is still tightly controlled. First, Iran, where authorities seem to be restricting access to some big websites . Cyrus Farivar is an editor at the online technology publication, Ars Technica. "There were reports that Iran had blocked Gmail and Google," says Cyrus Farivar, an editor at Ars Technica, "thereby cutting off Iranian internet users from using those popular internet services." The reason for the interruption? Some Iranian media report the temporary restriction was in response to protests over the inflammatory ...

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How all your iPhone apps could be hacked at once

The iPhone's baked-in security has improved dramatically over the past few years, which is great for Apple fans.

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Found more than 1 month ago on channel CNN Money

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